We want our customers to be happy with the goods they bought, and about our service as well.
However if you are not happy with our products we will take back any of our products and refund you in full.
No question asked!
1. Cancellation policy
Right to cancel
1.1 You may cancel your contractual declaration in writing (e.g. letter or e-mail) within 14 days without justification, 14 days period begins on the day on which the customer acquires physical possession of the goods.
1.2 The withdrawal period begins on the day on which the consumer acquires physical possession of the goods
1.3 Timely sending of the cancellation or the item will suffice in protecting the cancellation period.
1.4 The costs of return any goods are paid by the customer
Please submit your cancellation to:
Best Price Nutrition
Deansgrange Business Park
2.1 To receive a full refund goods should be returned in original, unopened packaging,
2.2 Only unopened and sealed products in their dipsatched state will be accepted for refunds for health and safety reason,
2.3 If the products arrived damaged we need to be informed within 2 working days, collection of the damaged product and the replacement will be arrange as soon as it is possible,
2.4 If received incorrect item we need to be informed within two working days and than we will arrange the collection and replace the product with correct one as soon as it is possible,
2.5 If you just changed your mind and wish to return the unopened product to us, we need to be informed within 14 days of "cooling off" period and than product needs to be shipped back at your own expense within 7 days
2.6 after 14 days of "cooling off" period we will not be able to accept return.
For further details of our return's policy, please contact us.